Access to basic transaction accounts

Closes 18 Jun 2025

Opened 23 Apr 2025

Overview

Financial inclusion is an important feature of a financial system that supports economic participation and prosperity. Financial inclusion is one of five priorities for the Council of Financial Regulators (CoFR).

CoFR has developed an issues paper highlighting opportunities to reduce barriers to opening basic transaction accounts. This paper aims to start a conversation on the issue of access to basic transaction accounts and supports greater collaboration on the design and delivery of possible solutions.

We welcome input from stakeholders across the financial sector, as well as communities and individuals who would like to share their perspective on access to basic transaction accounts. 

The online survey contains 10 questions that we are looking for feedback on, along with an additional 8 questions if you are submitting on behalf of a deposit taking entity. You do not need to answer all of the questions in order to make a submission, other than those that are mandatory. 

Read the issues paper

How to have your say

  • Complete an online submisison 
  • Upload a PDF submission

 

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